Terms of Service

Momentory is a private digital baby book. You upload photos and captions of your family moments, your invited family members can see them, and we keep it organised. That's the service. We do not sell ads, we do not sell your data, we do not use your photos to train AI.

• You must be at least 18 years old to create an account.
• If you add a child to your family, you're confirming that you're the child's parent or legal guardian — or that you have permission from one — and that you're authorised to upload their information and photos.
• You're responsible for keeping your password secure and for everything that happens under your account.
• One person per account. Don't share your account credentials.

You own your content. Photos, captions, comments, the lot. Adding it to Momentory does not transfer ownership to us.

To actually run the service — store your photos, show them to the family members you've invited, make backups, generate thumbnails — we need a limited licence from you. You grant Momentory a non-exclusive, worldwide, royalty-free licence to host, store, display, reproduce, and modify (only as needed for storage and display — e.g. resizing for thumbnails) your content, solely for the purpose of providing the service to you and the family members you've invited. This licence ends when you delete the content or your account.

We don't claim any other rights. We don't use your content for marketing. We don't license your photos to third parties.

You agree not to upload, post, or share through Momentory anything that:

• Sexually exploits, abuses, or endangers a child in any way. We have a zero-tolerance policy. We are required by US federal law (18 U.S.C. §2258A) to report any actual knowledge of child sexual abuse material (CSAM) to the National Center for Missing & Exploited Children (NCMEC) and we will do so. If you encounter CSAM on the service, please contact us immediately at support@momentory.family.
• You don't have the right to upload — including content that infringes someone else's copyright, trademark, or other rights.
• Identifies, harasses, defames, stalks, or threatens any person, including the people you share with.
• Is illegal, fraudulent, or used to break any law.
• Contains malware, viruses, or anything intended to disrupt the service or other users' devices.
• Attempts to circumvent any access control, rate limit, or security measure.

If you believe content on Momentory infringes your copyright, send a DMCA-compliant notice to support@momentory.family. Include:

• Your physical or electronic signature.
• Identification of the copyrighted work claimed to be infringed.
• Identification of the allegedly infringing material with enough detail for us to locate it.
• Your contact information.
• A statement of good-faith belief that the use is not authorised.
• A statement, under penalty of perjury, that the information is accurate and you are authorised to act on the copyright owner's behalf.

We will respond to valid notices by removing the material and notifying the uploading user. Users who repeatedly infringe will have their accounts terminated. If you believe your content was removed by mistake, you can submit a counter-notice using the same email.

Our designated DMCA agent registration with the US Copyright Office is in progress; the email above is the operative contact in the interim.

• Momentory offers a 7-day free trial. After the trial, you can subscribe monthly ($8.99 USD/month) or annually ($86 USD/year). Prices may vary by region.
• Subscriptions auto-renew at the end of each billing period unless cancelled. The relevant store (Apple App Store or Google Play Store) handles the auto-renewal and discloses the renewal terms at the point of purchase.
• You can cancel at any time through your Apple ID / Google Play subscription settings on the device you signed up from. Cancellation takes effect at the end of the current billing period; you retain access until then.
• Refunds are handled by the relevant store under their refund policies. We don't independently process refunds.
• If you cancel and let your subscription expire, your account stays active but with read-only access; you can still see your existing content. If you want to permanently delete the account, see the next section.
• We may change pricing. If we do, we'll notify you at least 30 days before the new price applies to your renewal, and you can cancel before the new price kicks in.

You can delete your account at any time via Settings → Account → Delete. There's a 30-day grace period during which you can change your mind. After 30 days, your account, your family's archive (if you're the sole admin), your photos, captions, comments, child profiles, and chat history are permanently and irrecoverably deleted.

Families with multiple admins continue without the user who left; only data unique to that user is deleted.

We may suspend or terminate your account if you violate these terms — particularly the "What you must not upload" section — or if we're required to by law. We'll give you notice and a chance to respond where it's reasonable to do so, except in cases involving CSAM, imminent harm, or legal compulsion, where we may act immediately.

We aim for high uptime but we don't guarantee perfection. We may have planned maintenance windows and unplanned outages. We may also discontinue features. If we discontinue the service entirely, we'll give you reasonable notice and a way to export your data.

The service is provided "as is." To the maximum extent permitted by applicable law, we disclaim all implied warranties (merchantability, fitness for a particular purpose, non-infringement). Your statutory rights as a consumer are not affected.

To the maximum extent permitted by law, Momentory's total liability to you in connection with the service is limited to the greater of (a) the amount you paid us in the 12 months before the event giving rise to the liability, or (b) CAD $100. We will not be liable for indirect, incidental, special, consequential, or punitive damages.

Nothing in these terms excludes liability we can't legally exclude — including for fraud, gross negligence, or for any liability that applicable consumer protection law prohibits us from disclaiming.

These terms are governed by the laws of Canada, without regard to conflict-of-laws rules.

Any dispute that we can't resolve informally will be resolved in Canadian courts, except where applicable law gives you the right to bring a claim in your own jurisdiction (which we honour).

Please always try emailing us first at support@momentory.family — we'd rather fix things than litigate.

When we change these terms materially, we bump the version number and re-prompt you to accept on next sign-in. The effective date at the top of this page reflects the current version.

support@momentory.family

NorthBuilt Studios
Canada